Same-Day & On-Site Appointments Available • Residential & Commercial
Same-Day & On-Site Appointments Available • Residential & Commercial
Installing is the easy part. Getting the license right, the data imported, the settings sensible and the thing working with everything else on the machine is the job.
Consumer and small-business software, on Windows and macOS.
None of them are about clicking Next.
First, the license: bought for the wrong edition, activated on an account nobody can access, or a subscription quietly renewing on a card that expired. We record what you own and against which account, so it can be recovered later.
Second, the data: a new accounting package, mail client or photo library with nothing imported into it is not a working setup. Third, the conflicts — two security suites fighting each other, or three cloud clients all syncing the same folder. Each of those causes problems that look like a broken computer.
We will not install pirated or unlicensed software, and we will tell you when a free alternative does the same job as the one you were about to pay for.
Licenses, transfers, subscriptions and what we will not do.
Describe the problem and we will tell you what it takes to fix it — before any work starts.
In most cases, yes. Modern licenses are tied to an account and transfer cleanly; older ones need the key, which is why we record what is installed before any machine change. Some licenses are locked to their original hardware and cannot be moved — we tell you which before you buy the new machine.
It depends on whether you want a one-off purchase or a subscription, and whether you need mail hosting alongside it. We explain the difference in plain terms rather than defaulting to the most expensive option.
That is a common and worthwhile clean-up. We identify what is renewing, against which account and card, and help you cancel what you do not use — a lot of people are paying for three things doing the same job.
For most home users on a current, updated system, the built-in protection plus sensible habits covers a lot. We will tell you honestly where paid software adds something and where it does not, rather than selling you one.
Yes, once we have checked it came from a genuine source. A large share of malware arrives as a legitimate-looking installer from a search result rather than the developer's own site.
No. We will help you find a properly licensed or free alternative instead, and there is usually a good one.
Often needed alongside.
We travel to homes and offices across the Los Angeles area. If your address is nearby but not listed, ask when you get in touch.
Tell us what you need installed and what it has to work with. Much of this can be done remotely.
